Skip to content Skip to footer

Privacy Policy

Last updated on October 28th, 2023

1. Introduction

Welcome to OMNI NOVAS. Our company is headquartered in Miami, Florida, and we offer a range of products to enhance your online experience. Your trust and privacy are essential to us. By using our services, you agree to the terms outlined in this Privacy Policy.

2. Data Collected

Data Storage Location

OMNI NOVAS operates web servers hosted in Germany through Contabo, in France with LWS, and with Digital Ocean. These hosting providers adhere to security standards and data protection regulations relevant to their respective regions.

Registration Data

When you register on our website, we collect and store your chosen username, email address, and any additional personal information you add to your user profile. You have the ability to view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also access and modify this information.

Purchase Data

To access product support, you are required to provide one or more purchase codes on our website. These purchase codes will be stored along with support expiration dates and your user data. This information is essential for us to provide you with downloads, product support, and other customer services.

Support Data

Registered users with a valid support account can submit support tickets for assistance. Support form submissions are sent to our third-party Ticksy ticketing system or any other. Only the data you explicitly provide is sent, and you are asked for consent each time you create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield.”


When you leave comments on our website, we collect the data you enter in the comments form, your IP address, and browser user agent string for spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho or OMNI’s own platforms. Zoho follows the EU/US “Privacy Shield” policy. These submissions are retained solely for customer service purposes and are never used for marketing or shared with third parties.

Google Analytics

We use Google Analytics for anonymous reporting of site usage. No personalized data is stored. If you wish to opt out of Google Analytics monitoring, please use the provided link.

3. Embedded Content

Some pages on this site may contain embedded content, such as YouTube videos. Embedded content from other websites functions just like visiting the original website. These websites may collect data, use cookies, embed additional third-party tracking, and monitor your interaction with their content.

We use embedded content from various services, including Facebook, Twitter, and YouTube.

4. Cookies

This site uses cookies, small text files placed on your device to enhance your browsing experience. Cookies help retain user preferences, store information for features like shopping carts, and provide anonymized tracking data for third-party applications like Google Analytics. You can disable cookies in your browser’s settings.

Necessary Cookies (all site visitors):

  • cfduid: Used for our CDN (Content Delivery Network) to identify individual clients behind shared IP addresses and apply security settings on a per-client basis.
  • PHPSESSID: Identifies your unique session on the website.

Necessary Cookies (Additional for Logged-in Customers):

  • wp-auth: Used by WordPress to authenticate logged-in visitors.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors.
  • wordpress_test_cookie: Used by WordPress to ensure cookies function correctly.
  • wp-settings-[UID]: WordPress sets cookies with the number on the end representing your individual user ID, used to customize your view of the admin and site interface.

5. Who Has Access To Your Data

For non-registered clients, we do not retain or access personal information about you. If you are a registered client, your personal information may be accessed by our system administrators and support team when providing assistance.

6. Third Party Access to Your Data

We do not share your data with third parties in a way that exposes your personal information. However, we may share limited data with partners to provide expected services. The exceptions are:

  • OMNI NOVAS’ Partners: We send your provided tokens to our partners to validate and obtain information about licenses or any other services.
  • Ticksy: We use Ticksy’s support ticketing platform for handling support requests. The data they receive is limited to what you explicitly provide when creating a support ticket.

7. How Long We Retain Your Data

Metadata from support tickets or comments is retained until you request removal. This data is used to recognize you and approve your comments automatically.

If you are a registered user, your personal information provided in your user profile is stored. You can view, edit, or delete this information, except for changing your username.

8. Security Measures

We use SSL/HTTPS to encrypt user communications with our servers, ensuring that personally identifiable information is protected from unauthorized access.

In case of a data breach, our system administrators will take immediate steps to secure the system, notify affected users, and reset passwords if necessary.

9. Your Data Rights

General Rights: If you have a registered account or have left comments, you can request an exported file of your retained personal data, including additional data you have provided. You can also request the erasure of stored personal data, except for information required for administrative, legal, or security purposes.

GDPR Rights: We aim to support the European General Data Protection Regulation (GDPR). If you are an EU resident, you may use our service in compliance with the GDPR standard.

10. Third Party Websites

We may post links to third-party websites on our site. Please be aware that this Privacy Policy does not create rights enforceable by third parties or require disclosure of personal information relating to members of the Service or Site. We are not responsible for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

11. Release of Your Data for Legal Purposes

We may release your information for legal purposes in response to requests from government agencies or private litigants. We will act in good faith to disclose your information for the purposes of a civil action, criminal investigation, or other legal matter. We may also proactively report you and release your information to third parties where we believe it is prudent for legal reasons, such as our belief that you have engaged in fraudulent activities. We will follow the applicable laws of the country you reside in.

12. Changes to this Privacy Policy

OMNI NOVAS reserves the right to update or modify this Privacy Policy. Any changes will be posted on this page with the updated date provided at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal data, this Privacy Policy, or the practices of OMNI NOVAS, please don’t hesitate to contact us. You can reach us at:

  • Mailing Address: 66 West Flagler Street, Suite 900, Miami, FL, 33130
  • Email Address: info[a]

Please be as detailed as possible in your communication, and we will do our best to address your inquiries promptly and effectively.

By using OMNI NOVAS‘ services, you agree to the terms outlined in this Privacy Policy. This Privacy Policy was last updated on October 28th, 2023.

Thank you for trusting OMNI NOVAS with your personal information. Your privacy and security are of utmost importance to us.

Who Are We?

OMNI (Open More to New Innovations) NOVAS Groups is a collective of enterprises dedicated to fostering innovation and shared prosperity. Our mission is to develop enterprises where all partners can benefit from joint investments, transforming ideas into thriving digital realities. 

Transforming Ideas into Reality

Join our groups in shaping the future of technology and business, and together, we build, manage, and celebrate progress as a leading innovator in technology solutions, by partnering with businesses and governments while transforming ideas to empower our partners with cutting-edge technology, offering ready-made solutions, and fostering collaborative success.

Newsletter Signup


66 West Flagler Street, Suite 900Miami, FL, 33130

OMNI NOVAS Groups, LLC © 2024. All Rights Reserved.